Customer service and Documentation Executive

BDP International


Job Title

Customer service and Documentation Executive

Education

Bachelor’s Degree

Location

Muscat – Sohar, BU OM (Primary)

Career Level

Entry Level

Category

Operations

Job Type

Permanent

Job Description

  • Ensure that all communications are completed neatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness.
  • Ensure all documentation is within compliance to customer and government requirements/special instructions.
  • Complete final inspection for accuracy of documentation received, ensuring that all charges and fields are correct and inclusive according to account coordinator’s instructions.
  • Document, maintain and update work processes/procedures as they relate to each customer account.
  • Keep regular communication with office personnel on obstacles preventing timely processing of documentation.

Exemption Type

Exempt (Salaried)

Job Requirements

  • 1-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics
  • Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
  • Computer literacy with Microsoft Software applications and /or other market leading software applications.

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