Job Description:

This role is accountable for driving Excellence in Execution in GULF markets through:

• Leading and executing the intelligent Perfect Store (IPS) and Perfect Digital Store (PDS) programs, designed to transform physical/digital availability and drive profitable NSV by step changing execution.
• The role is responsible for identifying and aligning One Demand organization to digital and physical availability opportunities. It will co-create market priorities, develop incremental NSV growth ambitions, as well as manage the capability changes required.
• This role will ensure market Physical Availability in store and D com are always stretched and drive category conversion.
• Co- managing the merchandising 3rd party provider in UAE.
• Direct management of UAE TDS team, in addition to leadership and capability building of TDS across GULF.
• Managing the tools and service providers for IPS and PDS programs across GULF (TRAX, EDGE…).

The incumbent of this role is potentially eligible to be a member of the GULF Business Team.

What are we looking for?

• Education & Professional Qualification
• Graduate caliber, with extensive experience in FMCG/consumer with a strong sales, execution excellence and category development background.
• Knowledge/Experience
• Significant sales experience including Field Sales, National Accounts/Customer Management and/or Category Management.
• Proven ability to stand alone, challenge the status quo and set priorities.
• Experience of “end to end” project management and leading customer-centric projects to optimize time, cost and customer experience.
• High analytical acumen with ability to translate insights to actions internally and with customers.
• Proven ability to deliver results through others, inspiring them with vision and purpose.
• Ability to navigate complex situations, simplify processes and prioritize what needs to be done.
• Ability to operationalize strategic objectives and execute change, through influencing customers and key stakeholders.
• Commercially and financially astute with sound business judgement.

Critical Leadership Competences required for the role

• Manages Stakeholders
• Organization agility
• Communicates Effectively
• Drives Engagement
• Plans and Aligns
• Collaborates
• Drives Results

Key Functional competencies & Technical skills

Critical Functional Competences required for the role

• Category and Shopper Acumen – Expert
• Leveraging Insights into Actions – Advanced
• Financial and Analytical Acumen – Advanced
• Customer Execution & Measurement – Expert
• Selling – Essential
• Building Winning Relationships – Essential

What will be your key responsibilities?

• Lead the design, development and performance management of Gulf Intelligent Perfect Store (IPS) and Perfect Digital Store (PDS) programs.
• Deploy and contribute to global governance, enhancement process, and KPI scorecards for the unit’s IPS and PDS programs .
• Own the annual appraisal of Perfect Store capabilities (X-Ray process) and generate critical insights and enhancements to program design and tools.
• Following X-Ray completion, collaborate with Gulf GM and Sales Directors to agree the scope, timing and opportunities required to deliver market priorities. This entails aligning ambitions regionally and globally.
• Consistently lead IPS and PDS work streams – X-Ray, Picture of Success, Embedding, KPIs tracking, NBLs, PS dashboards, Action-planning and follow through .
• Set the agenda and drive key decisions in unit’s workshops and steerco meetings to ensure adequate participation and contribution to Global Perfect Store community.
• Embed IPS to leverage processes like S&OP+, OTG, and other forums to incorporate KPIs like (Compliance % and % of NSV Coverage expansion)
• Ensure integration with key data sources, for accurate and timely data reporting of our OSA Project.
• Ensure integration with other Perfect Store enabler’s e.g. sales incentives, trade architecture, retail coverage models and sales force automation.
• Connect IPS program development with our Demand Capability agenda and any relevant programs, to ensure consistency
• Collaborate with Global Perfect Store community to share/receive best practices and drive the long-term Mars Perfect Store capability agenda.
• Deliver relevant case studies and contribute regularly to global program development.
• Manage the relationship with UAE 3rd party merchandising service provider, driving value leadership and ensuring spends are in-line with plans, setting and measuring service levels.
• Direct Management of UAE TDS team, in addition to leadership and capability-building of TDS teams across GULF.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.

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