Accountant/Assistant Administrator based in Mosul, supporting Project Activities in Mosul Civil Society Service Center and UPP office

M&E Officer (Monitoring and Evaluation)

  • Anywhere


Project purpose

The project focuses on strengthening the provision of Mental health and Psychosocial Support (MHPSS) services to Syrian Refugees in Erbil Governorate, seeking to improve the mental health conditions and the psychosocial vulnerability of refugees. In 2021, with the support of UNHCR, Un Ponte Per will implement its MHPSS services in Erbil urban areas and in the four refugee camps of Erbil Governorate. A second main component includes capacity building activities that would improve the knowledge and skills of persons identified among camp community-based structures, Erbil urban areas, and Erbil Directorate of Health (DOH) staff, and UPP staff on community based MHPSS topics.

Overall Objective

The Monitoring & Evaluation Officer is responsible for the implementation of M&E activities within the project while under the supervision of Project Manager. He/she will provide technical guidance and implement M&E activity such as assessment development, data collection supervision, data analysis, writing reports and factsheets including recommendation toward the improvement of program quality.  In addition, M&E Officer will be in charge of all the Feedback, Complaint and Response Mechanism.

design of M&E ActiVIties

  • In collaboration with the Project Manager, prepare results frameworks, performance monitoring and evaluation plans, including:
    • Data collection methodologies and associated measurement tools for internal and external (upon request) M&E activities
    • Schedule (deadlines and frequencies)
    • Analysis and reporting protocols
    • Products and expected deliverables
  • With the support of the Project Manager, design internal M&E follow-up tools.


  • Update the project database on a daily basis;
  • Check the data and follow up with staff on a weekly basis the database reporting
  • Coordinate collection and consolidation of monitoring data from field staff
  • Report on Health Cluster ActivityInfo and iRHIS on a monthly basis
  • Use monitoring tools provided (electronic medical records and the data base)

Assessment, evaluation and Data AnalysiS

  • Develop appropriate database and proceed to data cleaning and data analysis for the M&E surveys.
  • With the support of the Project Manager, design quantitative and qualitative data collection forms.
  • Supervise data collection done by enumerators or any related outcome produced
  • Review the data collected during monitoring or evaluation activities, ensuring accuracy of the information.
  • Support the production of relevant reports, analysis, maps and presenting conclusion and recommendations for the project.


  • Responsible collecting feedbacks from:
    • Feedback and Complaint boxes in all the location of the project Implementation;
    • Phone Feedback and Complaint Hotline (in Arabic and Sorani);
    • Feedback and Complaint Email;
    • Monthly Complaint Committee in all the location of the project implementation.
  • Fill the complaint registration n Kobo, register them in the database, classify them and work with field team to provide answers under the supervision and approval of the project manager.
  • Based on field observation, report to line manager any potential negative impacts in terms of protection / Do No Harm / acceptance linked with UPP operations.



  • Build the capacity of staff in Monitoring and Reporting (M&R), data collection, analysis, interpretation and use of data for decision making
  • Upon request from Project Manager, coordinate with administrator/logistician and prepare enumerators-related documents (payment, contract, credits, enumerators FU…)
  • In case the employee has translation skills, she/he can contribute to translation of survey, monitoring tools, evaluations etc.
  • Actively propose adjustments and/or new activities to improve the quality of the operations or approaches, in consultation with technical coordinators.
  • Fill and communicate HR documents (attendance sheet, leave request, etc).
  • Participate to meetings as requested by the Project Manager

Qualifications & Preferred Skills

 Competencies and assets required

  • College degree (Bachelor) in social science preferably in development planning, economics or management or equivalent of 4 years of experience in the field of M&E
  • Strong autonomy and coordination skills.
  • Experience in Monitoring and Evaluation in local or international organization
  • Fluent spoken and written Arabic and English.
  • Strong IT skills, including ability to operate Microsoft Word, Excel, Project & database Management software
  • KOBO ToolBox or other Mobile Data Collection Tools


Competencies and assets desired

  • Previous experience working with IDPs or Refugee populations.
  • Previous experience in monitoring and evaluation of health or mental health and psychosocial support projects
  • Excellent analysis skills
  • Ability to solve problems and proactively;
  • Regional and cultural knowledge and sensitivity;
  • Kurdish is an asset;
  • Ability to work as part of a team and coordinate with other project personnel.

How To Apply

How to apply

Interested candidates are kindly requested to send:

1) CV (maximum 3 pages) including at least 2 contacts as references

2) Specifying “M&E Officer MHPSS” in the email subject, to [email protected]

Deadline:  March 28th 2021

  • To help us with our recruitment effort, please indicate in your email/cover letter where ( you saw this job posting.