Senior Manager, AV Operations, KSA

Uber


  • About the Role** We are seeking an outstanding individual to join the Autonomous Mobility & Delivery (AM&D) team leading AV Operations for KSA. This role will help build Uber’s Autonomous future in Saudi with AV partners – including managing the overall launch process, daily monitoring, and growth in the country. You will effectively prioritize and adapt actions based on results and evolving AV trends. This is an Individual Contributor position to start. This role will involve program planning, execution, and accountability to results – with a heavy dose of cross functional collaboration both internally and externally. You will also serve as the clear primary day-to-day touchpoint for the AV Tech provider and work closely to ensure seamless collaboration across Uber Ops, Fleets, Business Development, Tech, Marketing, Policy, Legal etc – both globally and locally in the region. You will need to work closely with the Policy team as well as the regulator on the Autonomous Vehicles Pilot and developing a framework for commercial scale. As we partner with Autonomous Tech developers, fleet operators, and cities to bring about AV services, you’ll be thinking about how to achieve success with early pilots and writing the playbook for future expansions. You’ll have big-picture awareness, ensuring proper focus is on safety, privacy, equity, and environmental considerations alongside business fundamentals so that our efforts are welcomed equally by communities and customers. **What the Candidate Will Do:** 01. Lead AV launch, deployment, and ongoing operations in KSA – with cross-functional partners 02. Collaborate with many different skilled individuals across Uber, including fleet operations, engineering, product management, legal, policy, safety, marketing, and regional operations teams 03. Work with local policy and ops teams to collaborate externally with relevant stakeholders to deploy and grow our Autonomous operations and partnerships 04. Own program execution, ensuring delivery against strategy on a global scale 05. Use data to surface insights, develop and track metrics 06. Anticipate problems and craft inventive, efficient solutions to a variety of challenges 07. Pressure test assumptions and accurately assess program risks 08. Work closely with teams and third parties to experiment and ensure alignment that we are delivering on our goals 09. Contribute to the evolving strategy by identifying areas where our customer experience or internal operations could improve 10. Develop positive relationships with cross-functional leaders to drive long-term growth and market expansion 11. Thrive in an environment of responsibility and independence, making smart judgements in spite of ambiguity and defending them to leadership **What the Candidate Will Need:** – **8+ years of experience**, ideally within management consulting, operations management, investment banking, or a fast-paced startup environment. – **Strong understanding of the KSA market**, including local business dynamics and regulatory landscape. – Proven **stakeholder management skills**, with experience partnering cross-functionally and engaging external partners. – Demonstrated ability in **planning, defining metrics, building roadmaps, and designing scalable processes**. – A **continuous improvement mindset**, with a track record of adaptability and self-directed learning. – **Fluency in Arabic** (spoken and written). – _(For internal candidates)_ Prior experience with **Uber Marketplace and Operations** to navigate the complexity of launches and ongoing operations. – _(For internal candidates)_ **SQL proficiency** — ability to build queries and generate insights independently (beyond data extraction). \-\-\-\- Preferred Qualifications —- 1. AV knowledge is preferred. 2. Uber Marketplace + Ops experience to understand the complex dynamics of a launch and ongoing operations 3. SQL experience. Ability to build queries and generate insights, not just data. 4. Commercially-minded and able to steer on the complexities of launch across functions – regs, legal, marketing etc 6. A passion for creating empathetic, inspiring, and innovative transportation solutions in pursuit of positive societal outcomes Uber’s mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world – let’s move it forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [[email protected]](mailto:[email protected]).

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