Regional HR Manager for Syria and Iraq Country Programmes 299 views

Starting date: May 2020
Contract duration: 12 months with the possibility of extension
Country Programme: Syria and Iraq
Base: Erbil, Iraq with travels within the region
Line Manager: Head of Systems and Operations

Note: due to current worldwide travel restrictions connected to Covid-19, different scenarios could be discussed regarding expected starting date or initial remote involvement from your current home base

About the mission:

PIN has been working in Northern Syria since 2012, providing emergency relief and early recovery support to conflict-affected communities. Programmes for conflict-affected communities in Syria focus mainly on Emergency Food Assistance, WASH, and Education, in addition to Early Recovery and Livelihoods activities. PIN’s contribution to the Syria humanitarian response is amongst the largest, with an annual turnover of over $30 million, engaging over 350 full- time staff members across Northern Syria and cross-border response hubs in neighbouring countries.

About the role:

With guidance and supervision from the Head of Systems and Operations and in coordination with the Area Directors (North-West Syria, North-East Syria, Iraq) and other senior management staff, the Regional HR Manager will have a key role in leading the HR teams to be able to recruit the right staff, retain and develop talent, and to build systems that are able to provide colleagues with adequate staff care and capacity building, as well as strengthen awareness, accountability and professionalism among staff. The Regional HR Manager will have a wide thematic area of responsibility covering all aspects of HR. S/he will ensure that appropriate HR procedures and processes, in line with PIN’s and donor guidelines, are in place and unified across all offices of PIN’s Syria and Iraq Response.

Duties and responsibilities:
  • Assist the Head of Systems and Operations with developing and implementing all human resources and administrative policies and procedures, and their standardization across all offices;
  • Supervise a team of HR Officers and Assistants, and carry out daily formal meetings with the team and assess their performance and outputs;
  • Ensure implementation of relevant national and international staff policies and their implementation by the HR teams, including provision of training for new staff, managing recruitments, orientations, benefits, probation evaluations, performance reviews, leaves, disciplinary actions and separation from employment;
  • Become the focal person for all recruitments; developing job descriptions, creating vacancy announcements, coordinating interviews, conducting references checks, and formulating offer letters and employment contracts along with the Administrative Assistant and HR Officers/Assistants;
  • Carry out post-employment functions, such as collecting hiring forms and personal employee data, conducting orientations and trainings, and coordinating the probation evaluation process along with the HR Officers and Assistants;
  • Coordinate the bi-annual performance review process by sending out self-evaluations, supervisor performance evaluations and recommendations for adjustments to ensure that all salary and benefits adjustments are carried out in an accurate and timely fashion;
  • Maintain the integrity of the staff personnel files by storing them in a confidential manner and ensuring that all documentation is available and up-to-date;
  • Review the staff monthly time sheets and verify that all information recorded is accurate before sending the payroll to the Finance team for salary payments;
  • Keep abreast of any changes in Turkish / Iraqi / Syrian labour laws and work with the Liaison Officer(s) in ensuring that all visas and work permits are obtained and renewed in a timely manner;
  • Train and supervise any newly hired HR Officers/Assistants in carrying out all human resources and administrative duties;
  • Conduct annual salary surveys ensuring that PIN is competitive with other NGOs operating in the Whole of Syria and Iraqi context;
  • Perform all other human resources and administrative tasks deemed necessary for the smooth running of the human resources office with the direction of the Head of Systems and Operations.
Suitable candidates for this position should possess:
  • Minimum 3-year work experience as an HR Manager, preferably in a humanitarian/development context
  • Experience from strategic HR initiatives such as re-structuring/change management/scale up is an advantage
  • Experience with team management and supervision, and interest in building the capacity of national teams
  • Excellent communication skills, including fluent spoken and written English
  • Strong organizational, critical analysis and problem solving skills
  • Experience of working in complex and volatile contexts, including familiarity with the humanitarian context of Syria or the Middle East context, would be an advantage
People in Need offers:
  • Working environment in a well-established and growing humanitarian organization
  • Salary and benefits according to PIN salary scale and HR policies, starting salary 3,000 EUR
  • Accommodation in PIN guesthouse on PIN expense
  • Performance related bonuses paid half yearly based on standard evaluation process
  • 25 days of paid leave annually
  • Reimbursement of travel expenses with travel to the country of residence once per every 6 months of completed work with travel benefit in the form of additional two regional flight tickets per year
  • Reimbursement of costs of visas and vaccinations; assistance with visa application procedure
  • Free medical helpdesk and psychological consultation available on line; travel health insurance

How to Apply

  • Are you interested in this position? Send us your CV and short cover letter via this link. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis and the vacancy will be closed when filled.
  • To help us track our recruitment effort, please indicate in your cover letter where ( you saw this job posting.

People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of conduct and key policies (available at:

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We are a non-governmental, non-profit organization founded on the ideals of humanism, freedom, equality and solidarity. We consider human dignity and freedom to be fundamental values. We believe that people anywhere in the world should have the right to make decisions about their lives and to share the rights expressed in the Universal Declaration of Human Rights.

We strive for a society that is open, informed, engaged and responsible with respect to problems at home and around the world. We want to actively participate in shaping a society where cultural, ethnic, racial and other differences are a source of enrichment rather than conflict.

We are an intrinsic part of civil society. Our work is based on the personal initiative and activity of hundreds of our employees and volunteers, both in the Czech Republic and in the dozens of other countries where we work, as well as the trust and support we are endowed with by individuals, businesses, governments and international institutions.

We determine the specific areas and priorities of our activities with respect to the level of urgency and our actual capacity to change the situation. We cannot be everywhere, but it is essential that our work makes a real difference.



We provide humanitarian aid in critical regions around the world in response to real need, in the spirit of the Code of Conduct for the International Red Cross. We help people overcome disaster and support them in the time of recovery so that they can get back on their feet.

We combat poverty, the roots of which we consider to be insufficient access to education, natural resources, as well as unjust treatment, discrimination, and poor administration. We help people to overcome these limiting circumstances and support them in their ability to improve their lives. We target the roots of these problems and cooperate with the people affected to remove them.

We base ourselves on the experiences of our own country in the 20th century to provide help in authoritarian and transforming regimes. Just as the free world supported the struggle for freedom in former communist states, we support people engaging in critique and dialogue with power, demanding that fundamental human rights are observed, and striving for more open societies. We support civil society so that it may be the cornerstone of improved maintenance of public affairs in emerging societies and countries.

Through concrete social work based in respect and mutual responsibility, we help people living in social exclusion in the Czech Republic. We cooperate with them to solve their problems. We particularly support the education of young people with the objective to improve their prospects in life. We also strive to solve key structural issues such as over-indebtedness, discrimination, labour market exclusion, and segregational tendencies in education.



Our work entails supporting the development of free and responsible people who navigate the contemporary world, approach information and opinions openly and critically, and wish to shape social life. We engage with the experiences of the people we work with, as well as key global topics such as climate change, sustainable development, struggle for freedom and human rights in dozens of countries, social inequality, and the position of minority groups.

We believe that when we attained our freedom after decades of living in oppression and informational isolation, we also attained a shared responsibility. We are convinced that closing our eyes to what is happening in the seemingly distant world is just as short-sighted as forgetting our own past. That is why we have been building People in Need for over 25 years, doing real work and motivating the public to take action together with us.

Our Profile

The People in Need organization was established in 1992 by a group of Czech war correspondents who were no longer satisfied with merely relaying information about ongoing conflicts and began sending out aid. It gradually became established as a professional humanitarian organization striving to provide aid in troubled regions and support adherence to human rights around the world.

Throughout the 25 years of its existence, People in Need has become one of the biggest non-profit organizations in Central Europe. In addition to humanitarian aid and human rights, it now also targets education and helps people living in social exclusion.

We are part of Alliance2015, a strategic network of seven European non-governmental organizations engaged in humanitarian aid and development projects. This collaboration increases effectiveness, both in working in the target countries and in campaigns aimed at influencing the attitudes of politicians and the general public in Europe.

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