At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job collaborates with the medical staff, department leaders and frontline staff in the identification and resolution of clinical quality issues, leads patient safety and quality program efforts leveraging project management, change management and process improvement core capabilities, interfaces with the medical staff, executive team, department leadership and frontline staff to achieve patient safety and quality goals, leads multidisciplinary teams to drive improvement and to meet or exceed goals, plays a key role in accreditation and regulatory survey processes within the organization and supports improvement committees and workgroups as assigned.
Education
Required – High School diploma or equivalent
Preferred – Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.
Work Experience
Required – 10 years experience working as a professional in a healthcare environment.
Preferred – CAP, Workout, LEAN, kaizen capabilities
Knowledge Skills and Abilities (KSAs)
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Must have computer skills and dexterity required for data entry and retrieval of information
Strong project management, change management and process improvement skills
Effective interpersonal skills including the ability to work effectively in groups and across organizational lines influencing stakeholders at all levels
Excellent judgment and analytical skills to interpret clinically significant information.
Excellent organization skills including the ability to set priorities and work independently
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Job Duties
Identifies and analyzes trends from adverse events reported and helps to spread lessons learned from adverse events, as well as successful initiatives, to other units and departments.
Leads impactful patient safety and quality initiatives ensuring program goals are achieved within budgetary, time, and organizational parameters.
Develops curriculum and serves as instructor for patient safety and quality program management training programs.
Creates a supportive safety culture which maintains consistent application of evidence-based medicine.
Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to travel throughout and between facilities.
Must be able to stand for prolonged periods of time.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
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