Type of Employment: Permanent Hourly FT (100% FTE) x 2 position(s)
Req ID: 114957
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $20.0923 – $21.913/hour
Posting Date: June 22, 2021
Closing Date: July 07, 2021
Start Date: ASAP
These positions are located in Dartmouth, NS.
IWK Health is an internationally recognized and respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million women, children, youth and families across the Atlantic region. The IWK is committed to a workplace where our staff, physicians, learners and volunteers reflect the patients, families and communities that we serve. We seek and encourage applicants who reflect our broad diversity, and we are committed to reducing barriers to employment and career growth.
Position Summary
Reporting to the Clinical Manager, the Registration and Scheduling Clerk’s primary responsibilities are to complete patient booking/scheduling, participate in patient registration. Additional responsibilities may include, but are not limited to: Answers telephone/e-mail inquiries and communicates messages and information accurately by referring inquiries, with follow-up, as appropriate; Photocopies reports and correspondence; distributes accordingly; Prepares daily schedules; Attends team meetings, takes/produces and distributes minutes, as required; Prepares patient charts, maintains office filing system & records to ensure efficient storage and retrieval of material; scanning and archiving. Processes incoming and outgoing mail; Demonstrates customer service skills; Schedules patient appointments and registers patients via Meditech; Manages inventory of supplies and places orders, as required.
Hours of Work
Monday – Friday, with some evenings as required.
Qualifications
Minimum High School Diploma or G.E.D. required.
Graduate from a recognized office administration diploma program preferred
Previous experience in a health care setting, an asset
Demonstrated accurate keyboarding and data entry skills, required. Testing may be conducted on short-listed candidates with results will be factored into the candidate’s overall suitability for this position.
Basic knowledge of computer programs, including email and MS Word, required.
Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required (testing may be conducted).
Demonstrated strong time management, analytical, and problem-solving skills required.
Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required.
Demonstrated ability to prioritize workloads required.
Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
Demonstrated high regard for quality, accuracy, and attention to detail required.
Demonstrated ability to work well with others and in an interprofessional team required.
Demonstrated flexibility to meet workload demands required.
Excellent judgment and discretion in handling confidential and/or sensitive information required.
Experience in patient scheduling/booking preferred. Experience with Community Wide Scheduling (CWS) an asset.
Competency in other languages an asset; French & Arabic preferred.
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Please Note: If you are an employee of the IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant. Applications are accepted until 11:59 PM on the Closing Date.
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