Senior Service Engineer – Protection

Location:

Abu Dhabi, Abu Dhabi, United Arab Emirates

Job ID:

R0091800

Date Posted:

2025-05-27

Company Name:

HITACHI ENERGY SYSTEMS LLC

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

You as a Senior Service Engineer – Protection will be part of Hitachi Energy business based in Abu Dhabi, United Arab Emirates. The role offers an exciting opportunity to work independently in the Grid Automation field with lots of opportunity to front technical discussions with customers and travel across UAE.

How you’ll make an impact

• Managing and executing service works on Control and Protection systems according to work instructions and in accordance with Hitachi Energy processes.
• Delivering top-notch high-quality customer service.
• Preparing method of statements, risk assessments and site activity schedules.
• Supervising cubicle installation, cable laying & termination works.
• Performing modification, extension and upgrade works in HV substation protection systems including scheme checks, component testing, implementation of final settings, trip test, end to end test, SAT, energization checks, etc.
• Managing customer and witness activities.
• Performing preventative and corrective maintenance works.
• Identifying technical problems and make analysis through remote or on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
• Preparing Visit Reports, Service Reports, Test Reports, RCA, etc. as required on the job.
• Working in close cooperation with the engineering team to identify digital solutions and support the expansion of the service scope on the Hitachi Energy installed base.
• Acting as resolution owner of the assigned customer cases.
• Applying safety rules and safe practices as well as environmental responsibilities and reporting unsafe practices and incidents.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s or master’s degree in electrical engineering is required.
• Thorough knowledge of Substation Control & Protection philosophy, principles and application concepts
• Minimum 10years of testing and commissioning experience on Main and Backup protection relays with knowledge of communication protocols.
• SCMS experience will be an advantage.
• Proficiency in both spoken & written English language is required.

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