Senior Officer – Government Relations

.Regulatory Support to HR Functions

• Collaborate with Talent Acquisition, Onboarding, and Renewal teams to ensure smooth and timely processing of residency permits.
• Advise on current employment laws and regulations to improve process efficiency and compliance.
• System & Process Expertise
• Operate UAE immigration systems and MOHRE portals for visa issuance and work permit applications.
• Experience with ADGM systems and regulations is considered an advantage.
• Documentation & Compliance
• Ensure all visa and permit applications are submitted on time to avoid delays, fines, or penalties.
• Maintain accurate and up-to-date records of all regulatory activities and transactions.
• Government Liaison Duties
• Represent NMC at government entities such as immigration offices, embassies, police stations, ministries, municipalities, and airports as required.
• Team Coordination & Issue Resolution
• Provide guidance and support to the PRO team.
• Resolve regulatory issues and ensure swift escalation when necessary.
• Stakeholder Communication
• Respond to internal queries related to visas, labor regulations, and licensing promptly and professionally.

..Regulatory Support to HR Functions

• Collaborate with Talent Acquisition, Onboarding, and Renewal teams to ensure smooth and timely processing of residency permits.
• Advise on current employment laws and regulations to improve process efficiency and compliance.
• System & Process Expertise
• Operate UAE immigration systems and MOHRE portals for visa issuance and work permit applications.
• Experience with ADGM systems and regulations is considered an advantage.
• Documentation & Compliance
• Ensure all visa and permit applications are submitted on time to avoid delays, fines, or penalties.
• Maintain accurate and up-to-date records of all regulatory activities and transactions.
• Government Liaison Duties
• Represent NMC at government entities such as immigration offices, embassies, police stations, ministries, municipalities, and airports as required.
• Team Coordination & Issue Resolution
• Provide guidance and support to the PRO team.
• Resolve regulatory issues and ensure swift escalation when necessary.
• Stakeholder Communication
• Respond to internal queries related to visas, labor regulations, and licensing promptly and professionally.

.Education and Certification

• Bachelor’s degree in administration, Business, or a related field preferred.

Knowledge & Skills

• Strong knowledge of UAE labor and immigration laws.
• Proficient in government e-services and portals (MOHRE, ICA, etc.).
• Excellent interpersonal and communication skills.
• High level of confidentiality and critical thinking.
• Strong analytical and organizational abilities.

Experience:

• Minimum 6 years’ experience in a similar PRO or regulatory operations role. Healthcare experience in UAE will be an advantage.

Languages:

• Native Arabic speaker preferred.
• Proficient in English (written and spoken).
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