VDA GDN Resource NVD-PVD Support

Job Description:

Responsibilities

• Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions CB / Altiris

/ DXCCAE.Service Now, SM9)

• Basic Windows OS and Networking Knowledge.
• Basic Knowledge of incident management. Should be able to resolve the Release
• Application deployment and monitoring
• Patch management
• Management incidents on SWD tools.
• Flexible to work on a 24X7 basis.
• Basic knowledge of AD and different AD groups
• Basic infrastructure knowledge of the SWD tool
• Client installation and Monitoring
• Should work independently on Reports, Device health management
• Should have Basic knowledge on Incident management and service request handling. Should be able to resolve the issues independently.
• Good technical, communication and presentation skills.
• Ability to adopt and learn quickly
• Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
• Basic debugging skills
• Good communication skills

Desired Skills and Qualifications

• Overall min 4 years of experience in Information Technology (IT) and min. 2-3 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Microsoft Intune
• Knowledge on ticketing tools like SNOW/Remedy/DXCSM
• Basic knowledge on Cloud, MS Azure, O365 Licensing

Nice to have skills:

• Experience in Microsoft Defender, Azure, Intune and MDM.
• Experience in iOS, Android, and Windows application signing, provisioning
• Good communication skills with ability to represent in global meeting/forums/customers.
• Good understanding of network infrastructure.
• Knowledge of Cloud Technologies.
• Excellent problem solving/analytical skills
• Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline

Certifications:

• Microsoft 365 Certified: Endpoint Administrator Associate.
• Microsoft Certified: Azure Administrator Associate.
• Citrix Certified Associate – Virtualization (CCA-V)
• VMware Certified Professional – Desktop & Mobility (VCP-DTM)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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