Job Title:
Arabic Bilingual Social Media Content Moderator
Job Description
As an Social Media Content Moderator, you will be an essential component of our client’s safety effort. We are looking for someone who can apply our guidelines with reference to nuanced and context-dependent policies in an evolving environment. You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature
About Us
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive organizations around the world to future-proof their business and stay ahead of the competition and customer expectations.
About the Role
Our Social Media Content Moderation team works to create a welcoming and safe place for people to build communities. As an Social Media Content Moderator, you will be an essential component of our client’s safety effort. We are looking for someone who can apply our guidelines with reference to nuanced and context-dependent policies in an evolving environment. You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature
You Will:
Review products offered for sale on the client’s platform to ensure that they do not violate any current policies
Address audio content which may include offensive or derogatory language or other potentially distressing content
Identify trends that highlight gaps in social media policies
Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review
Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior
Provide information, educate customer to update trackers, update required applications & tools and keep internal stakeholders informed of new issues
Be available to work within rotating shifts (Early Morning and/or late Night, weekends/ Long weekend/Statutory Holidays)
You Have:
Excellent written and verbal communication skills in English and Arabic a must
Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities
Deep familiarity with internet technology, streaming, internet slang/colloquialisms and internet culture
Evaluate information and quickly/independently develop a sound conclusion based on an existing framework
Mentally and emotionally able to handle offensive or disturbing language, and content
Comfortable working remotely and independently as part of a larger team
Ability to monitor several information flows simultaneously
Benefits:
This position is remote based but may return to our Concentrix Mississauga office in the future
A rapidly growing company with significant career growth opportunities
A culture committed to teamwork and continuous improvement
An attractive compensation package including medical, dental; PTO, paid holidays.
Competitive salary
Interactive Paid Training
Career Advancement opportunities
Wellness Benefits
Employee Assistance Program
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Please send resumes to: [email protected]
#NACNX
#CNXJOBS
- msja
Location:
CAN Mississauga – 6725 Airport RD
Language Requirements:
Arabic, English (Required)
Time Type:
Full time
Apply Now
To help us track our recruitment effort, please indicate your email/cover letter where (vacanciesiniraq.com) you saw this job posting.