Start Date: May 2021
Hourly rate of pay: $24.73 – $25.25
Reports To: Manager, SWIS and Refugee Initiatives
North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens who are able to thrive and become leaders in their own lives and communities.
At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, creativity, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow, and innovate while dealing with the challenges of this new reality.
Position Summary
The Arabic speaking School Settlement Worker will assist newcomer families and youth by providing them with appropriate information and referral services and one-time workshops, and facilitating the process of settling in their new schools and communities.
Main responsibilities:
Information and referral services
Meets clients in person/virtually one-on-one to assess their settlement needs
Provides needs-based information
Refers to appropriate community programs & resources and conducts follow-up with clients and agencies
Identifies needs for group information sessions (in person/virtually)
Identifies resource persons/speakers, manages outreach and logistics for the session
Organizes info-sessions in consultation with school counterparts
Outreach and networking
Collects newcomer list from school
Contacts parents in person or over phone/online platforms
Promotes services at school events and community spaces (in person/virtually)
Meets with key teachers to ensure appropriate referrals (in person/virtually)
Meets regularly with school stakeholders to strengthen partnership (in person/virtually)
Conducts research and identifies community resources
Develops working relationships and engages other community organizations/partners
Participates in NYCH and program meetings, trainings and events (in person/virtually)
Documentation and reporting
Updates and maintains the newcomer students, clients file and service information
Produces statistical and narrative reports on monthly basis
Presents periodical updated reports to school council and at staff meetings
Maintain and update bulletin board and resource binder
Other duties
Participates in NYCH events and initiatives (in person/virtually)
Supervises volunteers and placement students
Required Qualifications:
Education
The minimum level of education preferred is a degree/diploma in social sciences, community/settlement services or related fields.
Experience and Skills
Proven knowledge of the education and library systems and structures
Proven experience working with youth and good knowledge of youth issues and particularly newcomer youth issues an asset
Ability to develop and facilitate group sessions in a virtual format
Ability to engage and support clients one on one through various virtual platforms
Excellent time management, attention to detail, and ability to effectively manage multiple tasks
Strong oral and written communication skills in English
Strong oral and written communication skills in Arabic is a must
Other Requirements:
Typically works regular hours from 8:30 a.m. to 4:30 p.m. with occasional evening/weekend work. Responsible for caring for a laptop and cell phone. Due to the pandemic and Stay at Home order – this program is currently delivered primarily through virtual means.
A successful clearance of criminal record verification will be required when necessary for the position.
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