Community Care Advocate- Bilingual English/Arabic
Role : Community Care Advocate- Bilingual English/Arabic Department : 2-1-1 Call Center Reports to : Call Center Team Leader Overview : The Community Care Advocate answers calls and provides information and referrals to community members who are in need of assistance. The incumbent in this position demonstrates compassion and empathy while employing exceptional listening skills in order to fully understand caller’s needs and recommend effective alternatives for resolution. Key Responsibilities : Process a high volume […]
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