Director of Operations – Program Manager (PM)

Position Summary

The Director of Operations – PM is responsible for supporting the development and implementation of corporate strategies related to the execution of a regional or national program and its supporting operational activities; effective and efficient day-to-day operation of corporate and program systems; and decisions about utilization and prioritization of program resources in support of the strategic vision.

This is a Kenya or Northern Iraq (Kurdistan) position with travel expected across the program territory.

Essential Functions

• Reports to and collaborates with the CEO and COO on advancing the company’s vision and operational / social-impact strategies;
• Translates strategies into executable program roadmaps that balance company growth with socioeconomic development of the program market, i.e. works closely with program sponsors, cross-functional teams, corporate staff, and team members to plan and develop scope, deliverables, required resources, work plans, budgets, and timing for assigned, multi-year programs;
• Provides oversight of program business functions by developing and implementing a collaborative, sup-porting role strategy which best aligns program resources with geographically disbursed requirements;
• Responsible for acquisition of materials and services, hiring and training of staff, and management of a broad range program support and logistics activities; and
• Responsible for employee productivity and building a highly inclusive culture ensuring team members are valued and challenged, and well resourced to succeed in their areas of responsibility.

Attributes and Skills

• Steadfast resolve and personal integrity;
• A solid grasp of business and operational planning, data analysis and performance metrics;
• A solid grasp of compliance, financial, oversight, regulatory, and reporting processes;
• A solid grasp of anti-corruption strategies and the ability to effectively implement said strategies;
• The ability to manage geographically disperse operations;
• The ability to develop, mentor and lead highly functional teams from broad cultural and diverse back-grounds, capable of autonomous decision-making appropriate to individual levels of responsibility;
• The ability to anticipate emerging business requirements and effectively map resources to meet those requirements;
• The ability to foster strong relationships with international clientele in public and private sectors; and
• The ability to rapidly learn new skills and gain new knowledge.

Experience / Education Requirements

• Minimum 3 years of operations management and/or senior leadership experience with demonstrated performance and capability required;
• Minimum 6 years of operations management and/or senior leadership experience with demonstrated performance and capability desired;
• Operations management and/or senior leadership experience in geographically dispersed environments highly desired;
• Higher education in related fields desired (experience and capabilities may take precedence over education);
• Fluent English required; and
• Proficient Arabic, German, Kurdish and/or Swahili desired.

Compensation & Benefit

Sophia Health Systems is an equal opportunity employer, offering:

• Highly competitive compensation based on an applicant’s capabilities; and
• A broad range of benefits based on the applicant’s requirements.

Job Type: Full-time

Application Question(s):

• Are you willing and able to work full-time in Kenya?
• Are you willing and able to work full-time in Northern Iraq (Kurdistan)?
• Please list 5 team member-attributes most important to you as a leader.
• Please briefly describe (1-2 sentences) how you will create a business / organization culture that best facilitates the development of the team member-attributes you listed above.

Education:

• Bachelor’s (Preferred)

Experience:

• operations management and/or senior leadership: 3 years (Required)

Language:

• fluent English (Required)
• German (Preferred)
• Arabic (Preferred)
• Kurdish (Preferred)
• Swahili (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No