Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Follow all Lutheran Services Carolinas policies and procedures.
Provide professional, confidential, culturally- and socio-economically-sensitive employment services to clients. These services can include skills assessment, resume building, job development, interview coaching, networking with area employer and employment orientation.
Provide case management services that assist clients in obtaining gainful employment. These services can include transportation and bus orientation to interviews, liaison with interpreters, cultural orientation, and addressing other employment barriers such as health care, childcare, ESL and other
Document and report according to contractual requirements and in accordance with HIPAA guidelines.
Prioritize tasks to guarantee proper case documentation and to ensure that the employment needs of our most vulnerable clients are addressed.
Build and maintain effective working relationships with clients, colleagues, employers, co-sponsors and volunteers, local agencies and organizations, and funders.
Design and conduct job development workshops as needed.
Assume other duties as assigned by supervisor.
Working Conditions/Physical Requirements:
Ability to travel to home visits and other service agencies to serve the client.
Documentation demands are both rigorous and extensive.
Transportation of client(s) in personal vehicle may be required.
Qualifications (Minimum Job Requirements): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education: Bachelor’s degree and two years experience in job development or related employment activities.
Experience: Cross-cultural
Specific skills/abilities: Bilingual in Arabic or similar dialect. Good public relations and interpersonal skills. Proficient in reading, writing and speaking skills in the English language. Proficient with computers and Microsoft Office tools (Word, Excel, Powerpoint). Possess awareness and sensitivity to the service population’s cultural and socio-economic characteristics is required. Effective in bridging between the client’s world and the employer’s. Have insight into human behavior and motivations. Be Compassionate. Have discretion and flexibility. Be willing to comply with rigorous documentation demands and have ability to calmly balance competing demands.
Specialized knowledge, licenses, etc: Valid NC or SC driver’s license
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