Senior Sales Manager

JOB PURPOSE:

To develop and implement effective strategies to achieve the overall objectives of sales and market share, explore & tap new Bancassurance opportunities with existing and new banks and effectively manage the team of RM’s to achieve the objectives with the designated banks. 

JOB DESCRIPTION:

• Manage the overall insurance business in the designated banks for all lines of business (Life, A&H and Corporate Solutions);
• To develop and implement effective strategies to achieve the company objectives of Sales and market share;
• To train, guide, direct, support and manage the team of designated RMs
• To explore opportunities with new banks in the territory;
• To explore and develop opportunities in new channels such as Direct Marketing, Corporate Solutions, in branch and credit life;
• Align with MetLife overall strategy and make sure to cascade the same within the team;
• To share best practices internally and with external partners;
• To liaise with management and internal departments to help develop benchmark process and guidelines to achieve the status of preferred partner in the designated banks;
• Work closely with the operations team to make sure the SLA parameters are executed;
• Understand and adhere to all Compliance requirements, including but not limited to, reporting of suspicious transactions, screening requirements, as applicable, and the retention of Company records; plus provide timely support and unrestricted access to information as well as attend all training requests from Compliance.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal: Bancassurance Department, Marketing Department, Finance, Customer Service, Underwriting, Claims, IT and other internal departments of Gulf and Regional office as per need

External: Allocated Banks/Potential new banks

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• MBA or equal by experience 
• 8-10 years of experience with a leading Life Insurance or Financial Institution (ideally in bancassurance) and at least 3 years in sales & relationship management
• Demonstrate clear leadership skills
• Results-driven
• Excellent communication skills in all forms
• Strong account & relationship management
• Customer oriented
• Problem Solving
• Confident negotiator and ability to upsell
• People management skills – a positive attitude in dealing with people, especially from different cultures.
• Insurance qualification from a recognized body (LOMA or Chartered Insurance Institute) is a plus

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