Accor
Company Description
Sofitel Al Hamra Beach Resort
Job Description
- Stock linen items in showers, wet areas, vanities and storerooms
- Collect all soiled linen from baskets and floors
- Deliver linen to laundry keeping a count of linen dropped and collected
- Maintain cleanliness of basins, lockers, showers and wet areas
- Ensure locker room lighting and music levels are correctly set and maintained
- Provide guests with a tour of changing room and facilities
- Offer fresh towels to changing room guests
- Maintain and replenish complimentary snacks and beverages
- Accommodate guest preferences and/or locker changes
- Prepare lockers with amenities and supplies for arriving guests
- Ensure guest safety in wet areas by removing standing water and reporting anything unsafe or hazardous
- Maintain locker room, prep and treatment room cleanliness at all times, practice a ‘clean as you go’ approach to the work areas
- Monitor and maintain Hammam room temperatures and cleanliness, report all maintenance issues to engineering
- Escort all guests to changing rooms, therapist/receptionist, retail/tea area or to next appointment
- Receive and store all professional and retail products
- Practice portion control as determined by the product houses and Spa Manager
QualificationsAdditional Information
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