Amazon
DESCRIPTION
Amazon Payment Services is a leading Payment Service Provider in MENA region with operations spanning across 8 countries and technically integrated with 17 acquirers and 25 issuers, offers online payment services to more than 3000 merchants.
The Sr. Partnerships Manager is a combination of business development and relationship management role, that requires, in-depth understanding of partnership lifecycle management, expertise in contract management and negotiations and exceptional client management and influencing skills. At Amazon Payment Services, this role will be responsible for identifying, onboarding and managing partners and making the voice of partner heard within our organization. Will require to work with all levels up to C-level in the partner organization.
Key job responsibilities
- Proactively manage working relationship with existing partners (banks, card scheme, Alternative Payment Methods and Third Party Providers) Looking for a candidate with expertise in the online payment domain, preferably with not less than 5 years experience with Card Network, acquiring bank or Payment Service Provider.
- Maintain and enhance Amazon Payments standard operating procedures with partners.
- Follow up and resolve day-to-day operational and business escalations.
- Ability to negotiate preferential commercial and improve cost of payment with partners.
- Explore, evaluate and establish new partners’ channels and alliance requested by product and business team.
- Liaise with product, operation and business team to enhance User Experience with technical providers and financial institution.
- Boost merchant’s KYC, banking requirement, onboarding process and turnaround time.
- Setup and conduct workshop and training with associated partners.
- work thoroughly with legal team to optimize the partnership agreement and reduce barriers resulting lengthy negotiation.
- Sign up, train and certify third party technical providers to support integrate enterprise merchants.
- Initiate regular review with partners’ channels.
- Propose automation procedures, customizable solutions and substitute manual processes.
- Excellent Arabic / English speaking and communication
BASIC QUALIFICATIONS
- 5+ years of professional or military experience
PREFERRED QUALIFICATIONS
- Experience with business development, partnership management, or sourcing new business
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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