JOB DESCRIPTION

Hardship Level

C

Family Type

Non Family

Family Type

Non Family

Residential location (if applicable)

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2025-07-08

Deadline for Applications

July 22, 2025

Standard Job Description

Resettlement Associate

Organizational Setting and Work Relationships
A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
– Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
– Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
– Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
– Provide PoC and partners with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
– Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
– Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
– Coordinate travel and departure arrangements for refugees accepted for resettlement.
– Organize logistical support for governments undertaking resettlement missions.
– Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
– Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
– Provide administrative support for resettlement-related training activities.
– Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
– Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
– Recommend cases that are eligible for resettlement consideration.
– Provide counselling to PoC.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
International Law;
International Relations;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified
Desirable
Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and resettlement anti-fraud workshop).

Functional Skills
CO-Cross-cultural communication
PR-Refugee Resettlement programs
PR-Resettlement Anti-Fraud Policy and Procedures
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Operational Context:

Iraq is currently at a turning point, leaving behind the effects of three decades of political turmoil and armed conflicts that deeply impacted its people. Since the end of large-scale military operations in 2017, Iraq has been experiencing relative stability and is advancing towards sustainable development. These developments notwithstanding, there remain protracted humanitarian and development needs.

Iraq generously hosts over 336,000 refugees and asylum-seekers, 90% of whom are Syrian and live in the Kurdistan Region of Iraq. Close to 83% of refugees in Iraq live in the Kurdistan Region of Iraq. Of these, some 32% live in nine refugee camps while the majority live in urban areas.
With the evolving situation in Syria, refugees and asylum-seekers in Iraq are closely following developments. In the first quarter of 2025, almost 12,000 Syrians returned home from Iraq, including 1,000 refugees registered with UNHCR. Overall, 12 percent of Syrian refugees in Iraq have expressed their intention to return home this year.

UNHCR works with the Government of Iraq and partners to support the access of refugees and asylum-seekers to protection and their inclusion in public services, such as education and healthcare, as well as their access to economic opportunities and in advancing solutions.

Iraq also has over 1 million internally displaced persons (IDPs). While the majority live in urban settings or informal settlements across the country, as of end March 2025, some 108,000 live in 20 IDP camps in the Kurdistan Region of Iraq. In early 2024, the Government of Iraq announced its intent to close the remaining IDPs camps in the Kurdistan Region of Iraq. While many IDPs hope to return to their homes at some point, many may be unable or unwilling to do so because of their specific profiles or the situation in their areas of origin. UNHCR supports the efforts of pursuing durable solutions for IDPs, including the closure of camps, as solutions, including voluntary return, local integration and relocation are available to IDPs, enabling them to make decisions on a voluntary and well-informed basis.

In the evolving context in Iraq, UNHCR has transitioned from a purely humanitarian response to a response that supports development approaches. UNHCR’s multi-year strategy 2025-2029, therefore envisions that forcibly displaced populations and stateless persons in Iraq have improved access to legal protection as well as full and inclusive access to quality basic and protection services in national systems as well as economic opportunities.

Desired Candidate Profile:

1. Direct experience in resettlement case management (essential).
2. Experience and knowledge of ProGres V4 for resettlement purposes (essential)
3. Strong drafting skills and previous experience with drafting RRFs (essential).
4. Experience conducting RRF interviews with asylum-seekers and refugees (essential).
5. Experience counselling forcedly displaced and stateless people to UNHCR on resettlement and/or other third country solutions and managing expectations of communities and forcedly displaced and stateless people to UNHCR (desired).
6. Strong Arabic and English language skills (essential).
7. Kurdish (Kurmanji, Badini, and/or Sorani) language skills (essential).
8. Strong familiarity and experience with the resettlement process/policies/guidelines (desired)
9. Knowledge and experience in other protection areas (GBV, Child protection, Registration) of UNHCR (desired)

Important notes:

– When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 (“Basic User”), B1/B2 (“Independent User”), and C1/C2 (“Proficient User”)

– Shortlisted candidates will be required to undergo a written test. Only successful candidates will be invited for the interview.

– Female candidates are strongly encouraged to apply.

Required languages (expected Overall ability is at least B2 level):

English

,

Arabic

,

Kurdish

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

 

Additional Qualifications

Skills

CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures

Education

Certifications

International Law – Other, International Relations – Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn”t require a functional clearance

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements