Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Req ID: 110586
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $20.0923 – $21.913/hour
Posting Date: April 14, 2021
Closing Date: April 28, 2021
Start Date: ASAP
IWK Health is an internationally recognized and respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million women, children, youth and families across the Atlantic region. The IWK is committed to a workplace where our staff, physicians, learners and volunteers reflect the patients, families and communities that we serve. We seek and encourage applicants who reflect our broad diversity, and we are committed to reducing barriers to employment and career growth.
Position Summary
The Registration/Scheduling Clerk is responsible for timely patient registration, processing, booking and scheduling within the Ambulatory Clinics and Breast Health Services. He/she will interact with colleagues, patient and families in a respectful and collaborative manner in keeping with the principals of Family-Centred Care. Responsibilities include, but are not limited to, filing, telephone communications with patients, faxing information, retrieving information, obtaining health records charts, printing schedules, verifying patient information, completing billing sheets, and handling mail. The Registration/Scheduling Clerk is able to manage time effectively, set priorities and communicate messages and information accurately and appropriately.
Hours of Work
Monday-Friday, hours as per operational requirements, 7 hour shifts.
Qualifications
Minimum High School Diploma or G.E.D. required.
Graduate from a recognized medical secretarial or medical office administration diploma program preferred
Previous experience in a health care setting, an asset
Minimum of six (6) months related experience preferred
Medical terminology certificate, preferred.
Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates)
Demonstrated accurate keyboarding and data entry skills required. Testing may be conducted on short-listed candidates and results may be factored into the candidate’s overall suitability for this position.
Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required.
Demonstrated strong time management, analytical, and problem-solving skills required.
Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required.
Demonstrated ability to prioritize workloads required.
Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
Demonstrated high regard for quality, accuracy, and attention to detail required.
Demonstrated ability to work well with others and in an interprofessional team required.
Demonstrated flexibility to meet workload demands required.
Excellent judgment and discretion in handling confidential and/or sensitive information required.
Experience in patient scheduling/booking preferred. Experience with Community Wide Scheduling (CWS) an asset.
Competency in other languages an asset; French & Arabic preferred.
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Please Note: If you are an employee of the IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant. Applications are accepted until 11:59 PM on the Closing Date.
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