We have multiple openings for in-person NSA positions located throughout San Diego County. For a list of WIC offices, please visit our website here
The SDSU Research Foundation WIC Program is the largest WIC agency in San Diego County, with approximately 80 employees providing a variety of nutrition services to over 26,000 participants monthly.
Under the direction of the Area Supervisor and Registered Dietitian Supervisor, the WIC Nutrition Services Assistant is responsible for providing a variety of clerical duties in support of WIC program operations; provides customer service to program participants and applicants; educating participants on non-nutrition issues such as program orientation, including the use of food benefits and determines eligibility of WIC participants. This position travels to other WIC Offices in the San Diego region as needed. This position may include training for eligibility to become a certified California WIC Nutrition Assistant (WNA).
Responsibilities:
The WIC Nutrition Services Assistant is responsible for but not limited to:
Customer Support 50%
Responsible for checking-in participants by determining eligibility, gathering applicant information, verifying income, calculating eligibility for program services, accurately issues food benefits, coordinates and provides service referrals as necessary, obtains participant anthropometric measurements and screens for blood work. May issue breast pumps under the guidance of professional staff.
Group Education and Orientation 25%
Provides orientation information regarding benefit usage to new participants; Leads group education (non-nutrition) to participants on topics such as program orientation and the use of WIC food benefits. Participates in community outreach efforts in local areas.
Clerical Support 20%
Schedules and coordinates WIC appointments; processes and maintains program records, files and documentation; copies, faxes and scans documents; updates and maintains client records; performs WIC WISE data entry and generates reports; maintains inventory control of forms and supplies.
Other Duties and Responsibilities as Assigned 5%
Participates in staff meetings and trainings as needed.
Qualifications:
Knowledge and Abilities
Knowledge of the WIC Program and community nutrition with emphasis on maternal, infant and child needs
Knowledge of group education and adult learning techniques
Knowledge of anthropometric measurement and blood work screening process
Knowledge of health promotion and disease prevention
Knowledge and competency using word processing applications, spreadsheets and Internet applications
Ability to interact and communicate clearly and effectively in a professional manner, both orally and in writing
Ability to maintain strict confidentiality of participant, employee and agency records
Ability to work well in a fast paced environment and to work with a multi-cultural staff and participant population
Ability to identify errors and missing documentation
Ability to travel throughout San Diego County and work at various WIC Offices
Ability to arrive to work on time, understand and follow posted work rules and procedures
Ability to relate well to others within the WIC project environment and interact effectively with coworkers
Ability to organize, lead and/or facilitate group discussions/classes
Ability to be highly motivated with strong interpersonal skills
Ability to be well organized, meet deadlines, display detail orientation; possess good judgment and common sense
Ability to displaysensitivity to ethnically and culturally diverse individuals, communities and organizations
Ability to comply with state and local agency breastfeeding policies and competencies
Experience/Education
High School Diploma or equivalent
One-year of previous WIC experience or Social Services Experience
Previous experience leading group discussions
Preferred Education and Special Skills
Bilingual in English and Spanish or English and Arabic depending on location
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation
Offer of employment is contingent upon successful completion of a fingerprint clearance
San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer
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