CANN Program Officer

Salary: $21.50/Hourly

Job Type: Part Time, Casual

Start Date: As soon as possible

Language: English

Minimum Education: Bachelor’s Degree

Positions Available: 4

NOC Group: Community and Social Service Workers (4212)

NOC Job Title: Social Services Assistant

Expires in 11 days

Expires: 2021-05-03

Posted: 2021-04-22

Last Updated: 2021-04-22

Job Location(s)

Richmond, British Columbia

Job Description

This job is posted by an employment agency or third party on behalf of the employer.

Employer Name: S.U.C.C.E.S.S.

Industry Title: Individual and Family Services (6241)

Division: Community Airport Newcomers Network (CANN)

Program: CANN

Number of Positions: 4

About the Position:
The Program (CANN) Officer provides information, orientation, and referral services to new immigrants, refugees, and temporary foreign workers arriving at the Vancouver International Airport and facilitates the landing process.

Reports to: Program Supervisor

Key Duties & Responsibilities:
Welcomes clients and provides assistance in landing procedures, interpretation, transportation to temporary residence, overnight stay, and connecting flights

Conducts need assessments and uses various platforms to provide client-centered orientation and information on settlement steps, life in Canada, and rights and responsibilities

Conducts queue monitoring of airport reception activities

Ensures proper documentation processing for clients on applicable items such as Government transportation loans, Interim Federal Health, Single Journey Documents, and Confirmation of Permanent Residence

Provides referral services to clients based on individual client needs

Promotes national settlement, community, and government services and events

Provides input and contributes to the development of CANN publications and electronic materials for clients and ensures accuracy of all materials relating to government, community, settlement services and/or events across Canada

Provides translation of materials as necessary

Other related duties as assigned by the Program Supervisor

Qualifications & Experience:
Bachelor’s Degree in Social/Human Sciences or equivalent combination of education, training, and experience in the social services sector

Minimum of 2 years’ of experience in a social services related sector

Experience working with newcomers and diverse clientele

Knowledge of settlement and integration processes

Knowledge of programs for new immigrants, refugees and temporary foreign workers

Knowledge of immigration and foreign worker related trends, policies and resources

Knowledge of database and website development is an asset

Job Skills & Abilities:
Excellent written and oral communication skills

Second language in French, Arabic, Somali, Tigrinya, Farsi and/or Rohingya is considered an asset

Able to work independently and as a part of a team

Excellent interpersonal skills

Excellent attention to detail and commitment to excellence in service delivery

Excellent technical skills in MS Office and web-based applications

Excellent research and technology utilization skills

Able to respond quickly to new or changing work demands

Other Requirements:
Criminal Record Check Required

Airport Security Clearance Required

Able to stay standing for a prolonged period of time

Able to be on-call and work extended shifts, split shifts on short notice as required

Able to work flexible schedules (early mornings, late evenings and weekends) as required

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by emailing your application including the following e-mail subject line “CANN Program Officer by 11:59pm May 3, 2021 and submitting resumes to: [email protected]

While we appreciate all applications, only those selected for an interview will be contacted.

How to Apply

Expiring: May 03, 2021

Email: [email protected]

Apply Now
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesiniraq.com) you saw this job posting.

Leave a Comment

Your email address will not be published. Required fields are marked *