Job Type: Part Time, Permanent
Start Date: As soon as possible
Language: English
Minimum Education: Bachelor’s Degree
Positions Available: 5
NOC Group: Community and Social Service Workers (4212)
NOC Job Title: Community And Social Services Worker
Expires in 27 days
Expires: 2021-08-25
Posted: 2021-07-29
Last Updated: 2021-07-29
Job Location(s)
Vancouver, British Columbia
Job Description
This job is posted by an employment agency or third party on behalf of the employer.
Employer Name: S.U.C.C.E.S.S.
Industry Title: Individual and Family Services (6241)
Division: Settlement & Family Services
Program: Immigrant Settlement and Integration Program (ISIP)
Number of Positions: 5
Permanent Part-Time (28 hrs/wk) Positions to be filled:
ISIP Vancouver: Second language in Mandarin, Cantonese, Korean or Arabic is an asset
ISIP Burnaby/New Westminster: Second language in Mandarin, Cantonese, Korean or Farsi is an asset
Temporary Full-Time (35 hrs/wk) Positions to be filled:
ISIP Richmond: Second language in Mandarin/Cantonese is an asset
ISIP Tri-Cities: Second language in Mandarin, Cantonese, Korean or Farsi is an asset
ISIP Surrey: Mandarin, Cantonese, Korean or Arabic is an asset
- Please indicate in your cover letter and resume the region(s) and type of employment (Permanent Part-Time or Temporary Full-Time) to which you are applying for
About the Position:
The Digital Navigator coordinates opportunities that support newcomers to access online and remote settlement services with greater confidence and effectiveness. The Digital Navigator mentors through facilitating workshops and drop-in sessions that focus on digital literacy topics and tools
Reports to: Regional Manager
Key Duties & Responsibilities:
Facilitates workshops, drop-in and one-to-one coaching sessions on increasing digital literacy and familiarity with accessing remote services
Facilitates online client registration and accesses for settlement workshops
Liaises with Community Connections Coordinators
Coordinates the work of multilingual online volunteer navigator mentors
Assists creating online volunteer navigator mentorship management processes including: orientation, training and multilingual materials to support client digital literacy, and maintaining online privacy and confidentiality
Other related duties as assigned by Regional Manager
Qualifications & Experience:
Bachelor of Education, Social Sciences or other relevant diploma or certification in a related field of study
Experience and/or relevant training teaching others how to use computers and the internet
Experience working with immigrants, live-in-caregivers and/or refugees
Experience with multicultural clientele and immigrant-related services
Experience facilitating online webinars, in-person workshops and delivering one-to-one support services
Experience coordinating volunteers
Knowledge of MS Teams, Zoom, Moodle and web-based applications and online learning platforms
Knowledge of settlement information and resources is an asset
Job Skills & Abilities:
Excellent group facilitation skills and project coordination skills
Excellent interpersonal and intercultural communication skills
Excellent written and oral communication skills
Additional languages are an asset
Ability to be task-oriented, work independently and in a cooperative team environment
Ability to work with individuals and communities facing cultural adjustment challenges and multiple barriers
Ability to design, promote, deliver and facilitate digital literacy webinars/workshops
Other Requirements:
Criminal Record Check Required
Ability to work evenings and weekends as required
S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by emailing your application including the following e-mail subject line “Digital Navigator” by 5:00pm August 25, 2021 and submitting resumes to: [email protected]
While we appreciate all applications, only those selected for an interview will be contacted
How to Apply
Expiring: Aug 25, 2021
Email: [email protected]
Apply Now
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