Food Server – Rooftop by JG – Waldorf Astoria Beverly Hills

Work Locations

:

Waldorf Astoria Beverly Hills

9850 Wilshire Blvd

Beverly Hills 90210

A Food Server is responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Respond to guest requests in a timely, friendly and efficient manner

Ensure knowledge of menu and restaurant promotions and specials

Take guest food and/or beverage orders and input orders in appropriate point-of-sale system

Retrieve and deliver food and beverage orders in a timely manner

Ensure guest satisfaction throughout the meal service

Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

Ensure serving station is well-stocked at all times

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – We’re passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We’re leaders in our industry and in our communities.

Teamwork – We’re team players in everything we do.

Ownership – We’re the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

Must Have:
Must have and be able to demonstrate beverage knowledge including wine, liquor and cocktail selections, in-depth knowledge of food and its preparation

Minimum 2 year of similar experience

Fluent in English

Professional presentation

Good communication skills

Ability to provide attentive but non-invasive service

The ability to maintain confidentiality of guest information and pertinent hotel data

Strongly Preferred:
5 Star restaurant experience

Training in Forbes standards of service preferred

Strong preference for candidates with additional language skills in German, French, Spanish, Arabic, Japanese, Korean or Chinese

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

: Full-time

Brand : Waldorf Astoria Hotels & Resorts

Shift

: Full Availability

Job Level

: Team Member

Job

: Bars and Restaurants